Das 360°-Feedback im Kontext des TQM-Ansatzes (German Edition) Book PDF, ePub eBook

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Book Descriptions:
Studienarbeit aus dem Jahr 2012 im Fachbereich BWL - Personal und Organisation, Note: 2,0, Technische Universität Kaiserslautern (Distance and Independent Studies Center (DISC)), Sprache: Deutsch, Abstract: Neue Technologien, z.B. Web-Applikationen und Emails, haben die klassischen Formen der Mitarbeiterbefragung deutlich verändert. So wurden die schriftlichen Erhebungen weitgehend durch Web-Applikationen verdrängt, was dazu führte, dass die Kosten von Mitarbeiterbefragungen deutlich gesenkt werden konnten. Diese Technologien führten auch dazu, dass im Rahmen der Mitarbeiterbefragung auch andere Stakeholder (z.B. Kunden, Lieferanten, etc.) relativ einfach befragt werden können. Der Begriff des 360°-Feedbacks hat sich für derartige Rundum-Befragungen etabliert. Doch was leisten diese 360°-Feedbacks und wie können sie im Rahmen eines TQM-Ansatzes eingesetzt werden?

Der Autor erörtert die 360°-Befragung im praktischen Einsatz, geht aber auch auf problematische Rahmenbedingungen (z.B. Datenschutz) ein.

Das 360°-Feedback im Kontext des TQM-Ansatzes (German Edition) by Dieter Christianus

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